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Crystal Fielding trained and received certification at Boston's North Bennet Street School, and is a Registered Piano Technician through the Piano Technicians' Guild. In addition to her work at the Hopkins Center, Crystal is a seasonal technician for Marlboro Music Festival and Yellow Barn Music Festival. Previously, she has worked as a keyboard technician at Tanglewood and Eastern Music Festivals, and at Boston University's College of Fine Arts. While protecting pianos from entropy is her chosen occupation, Crystal previously studied biology and behavioral ecology, and she may often be found in forests and mud puddles.